Privacy and Cookie Policy

Effective Date: 04/05/2024

We are strongly committed to our supporters’ privacy. We do not retain credit card information, and the personal information and giving history that we do retain is for auditing purposes and to provide our members with newsletters and updates about current elephant-related issues.

We will never reveal, sell, give away or trade your contact details (name, mailing address, phone number, or email.) to any +external organization that is not directly related to your transaction, unless authorized by you or required by law.

This site https://www.globalelephants.org (”GSE website”) is owned and operated by Global Sanctuary for Elephants (“GSE,” “we,” “us,” or “our”). To protect the privacy of our users (“user(s),” “you,” or “your”), we provide this notice explaining our information practices and the choices you have about the way your information is collected and used. This privacy policy applies solely to information collected by the GSE website.

What is Personal Information?

Personal Information (also referred to in this policy as Personal Data) means any information relating to a natural person who can be directly or indirectly identified, especially by reference to an identifier such as a name, an identification number, location data, an online identifier or one of several special characteristics, which expresses the physical, physiological, genetic, mental, commercial, cultural or social identity of these natural persons. Personal Information does not include publicly available information from government records or deidentified or aggregated consumer information.

This combined Privacy Policy and Cookie Policy will notify you of the following:

  • What Personal Information is collected from you through the GSE website, how it is used, and with whom it may be shared
  • What choices are available to you regarding the use of your Personal Data
  • How you can correct any inaccuracies in the information and request removal of certain Personal Data
  • Information about the use of cookies and other tracking technologies, including the types of cookies used, their purposes, and how you can manage your cookie preferences

Collection of Personal Information

We collect data when you visit our website. There are several types of information you might provide to us:

  • Contact details that you intentionally provide
  • Billing details for donations, memberships, subscriptions, or purchases
  • Registration details for event sign-ups
  • Personal or demographic information
  • Technical data gathered during website interactions

Use of Personal Information

The data gathered may be utilized by GSE for several purposes, including furnishing the requested content, enhancing the functionality of the GSE website, ensuring a favorable user experience, and offering the products and services we provide.

Additionally, we may employ the collected information to notify you about other offerings on the GSE website, seek your feedback on current or potential products and services, and deliver communications via email, postal mail, or other channels concerning updates, newsletters, events, programs, and additional content that aligns with your interests, provided you opt in for such communication. The frequency and content of these messages may vary based on your profile information.

For visitors and subscribers based in the EU, please refer to the “Protecting Personal Information” section below for details regarding our encryption policies, as required by the General Data Protection Regulation (GDPR).

Retention of Personal Information

We keep all personal information collected from visitors or subscribers indefinitely to fulfill our contractual obligations with you. Additionally, we retain certain anonymized data collected from visitors or subscribers indefinitely for legitimate purposes such as website analytics and ensuring efficient and relevant website use for all visitors.

Sharing of Personal Data

We do not share or disclose your personal information to third parties except as outlined below:

Personal Information, including technical and contact details, is shared with web hosting and other technical service providers to host our web servers and ensure information security. Additionally, it is shared with credit card processors for transaction processing related to donors and subscribers.

We may disclose personal information if legally required, requested by a governmental entity, or if deemed necessary in good faith to: (a) comply with legal requirements or processes, (b) safeguard the rights or property of GSE, (c) prevent crime or protect national security, or (d) ensure the personal safety of users or the public. If GSE is wholly or partially acquired by a third party through merger, consolidation, or purchase, we will disclose and transfer such information to the acquiring party.

Additionally, aggregated anonymous information about GSE website visitors may be shared with partners and other third parties for understanding visitor demographics and site usage patterns.

Information You Post

When you share personal information in public and/or social network areas of GSE website, such as online community forums or chat rooms, please be aware that this information may be visible to other users of these services and could be collected and utilized by individuals over whom we have no control. GSE cannot be held responsible for the use of information you post or make available in public areas of GSE website and communities by third parties. Even if you delete information you’ve shared publicly on GSE website and communities, copies may still be accessible in cached or archived pages of the GSE website or if others have saved that information.

Emails to donors and subscribers

Donors, subscribers and participants of GSE events and programs have the option to opt out of all email communication except for transactional emails, such as donation receipts and event/program-specific information for which you registered. Users who do not wish to receive email communication can cancel such communication services by following the unsubscribe instructions at the bottom of any email from GSE, or by updating preferences Donor Portal (https://secure.globalelephants.org/login). Please note that the above options are examples of opt-in/opt-out choices and do not encompass every option available on the GSE website.

Links to Other Sites

The GSE website may include links to other websites or resources. By using these links, you acknowledge and agree that GSE has no control over such external sites or resources and is not responsible for their availability. GSE does not endorse the materials, advertising, products, or other content on these external sites, nor is it responsible for their data collection or privacy policies. You further acknowledge and agree that GSE shall not be liable for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any materials or goods available on or through any linked site or resource, including their data collection or privacy policies.

Cookies and Other Internet Tracking Technology

Our continuous monitoring of customer traffic patterns and site usage aids in the ongoing development of the design and layout of the GSE website. This information also enables us to occasionally inform you about significant changes to theGSE website, as well as introduce new services or features offered by GSE, along with special offers and valuable information.

What Are Cookies:

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

Additionally, Cookies aid in analyzing aggregate statistics and trends, facilitating administration and enhancement of the Services. They assist in displaying relevant information and improving user experience, such as retaining contact details for future visits. Cookies also streamline login processes for accessing user accounts.

How We Use Cookies

Please note that our Cookie use practices pertain solely to our Services and do not extend to third-party websites, services, or providers.

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

For traffic analysis on this website, we utilize Google Analytics. It’s important to note that Google Analytics does not maintain individual profiles for visitors, nor does it gather data that could personally identify any individual visitor. Instead, Google Analytics solely aggregates data. You can find more details about the Google Analytics privacy policy by clicking here: (https://business.safety.google/privacy)

Changing Your Cookie Settings

Most web browsers are configured to automatically accept cookies, though you have the option to adjust your browser settings to decline them. It’s worth noting that even without accepting cookies, the majority of features across the GSE website remain accessible.

Cookie Settings

Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome:
https://support.google.com/accounts/answer/32050

Safari:
https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents

Protecting Personal Information

At GSE, safeguarding your privacy and data is paramount to us. Whether you’re making a donation, registering for an event or program, placing orders, accessing your account information, or requesting information, your data is protected through our utilization of a secure server. This secure server software, known as Secure Sockets Layer (SSL), encrypts all information you input before it’s transmitted to us. We implement reasonable technical, administrative, and physical controls to ensure the confidentiality, integrity, and availability of personal information. Should you have any inquiries regarding security on the GSE website, feel free to reach out to us at contact@globalelephants.org.

Payment Processing

All credit transactions take place within a secure area of our site, shielding you from potential loss, misuse, or alteration of collected information. Whether you’re making a donation, subscribing, or placing an order online through the GSE website, your credit card information is data encrypted and secure. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we do not store sensitive information.

Notification Guidelines

GSE adheres to a strict policy regarding unsolicited commercial communications. We do not send such communications to individuals without their consent, permission, or an existing business relationship. Moreover, we ensure that all recipients of our notifications have straightforward, convenient, and efficient means to unsubscribe from any and all online communications.

Your Rights Under the GDPR Regarding Your Personal Data

In accordance with the GDPR, visitors and subscribers based in the EU have specific rights concerning their Personal Data stored by GSE. These rights include the ability to request access to your Personal Data, to rectify any inaccuracies, to restrict our processing of the data, to have the data erased, and to receive a copy of the data in a structured, commonly used, and machine-readable format (data portability).

Should you wish to exercise your rights under the GDPR, please contact us at contact@globalelephants.org, using “GDPR Request” as the subject line. Your email should contain a detailed description of the GDPR right you wish to invoke, along with your contact details. We may need to reach out to you for further information. GSE will notify you regarding the status of your request, whether it has been approved, declined, or if any exemptions apply.

If you have previously provided consent for the processing and storing of your data, you have the right, under certain circumstances, to withdraw that consent at any time. Such withdrawal will not affect the lawfulness of processing carried out prior to the withdrawal of your consent.

Furthermore, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe that GSE has not complied with the GDPR requirements concerning your Personal Data.

How You Can Correct or Update Information

Here are the options for modifying information previously provided:

Email contact@globalelephants.org or send a letter to

GLOBAL SANCTUARY FOR ELEPHANTS
PO Box 2426
Brentwood, TN 37024

Complaints or Questions

If you have any concerns as to how your data is processed, you can contact:

Email contact@globalelephants.org or send a letter to

GLOBAL SANCTUARY FOR ELEPHANTS
PO Box 2426
Brentwood, TN 37024

Changes to Privacy Statement

In the event of any modifications to our Privacy Statement for the GSE website, we will promptly post those changes here. This ensures that you are always informed about the information we gather, how we may utilize it, and to whom we might disclose it. We value your feedback on this Privacy Statement. Visitors who feel that we have not complied with this statement can contact us via email at contact@globalelephants.org. We will make reasonable efforts to promptly address and resolve any concerns.

Legal Requests

GSE retains the right to disclose your information in response to duly authorized information requests from governmental authorities or as mandated by law.

Acceptance of These Terms

By using the GSE website, you signify your understanding of and agreement to the terms outlined in this Privacy Statement. If you do not consent to all of these terms, please refrain from using the GSE website or services.